Center for Pain and Supportive Care in Phoenix, Arizona

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• Verna Sheele

  Posted Oct, 02 2019

  I have been going to this Clinic for a couple of years now. I really do not like going to the doctors but when you have as much pain as I have , I have to go to pain Clinic. The doctor I seen in the beginning is no longer there. I was really considering going somewhere else. But the Nurse Teddy really has had to talk me down as to consider staying and trying out the new doctor that was being hired. So I have stayed because of Teddy she is always so helpful and honest. When I have called in to complain about something Teddy takes the time to talk to me and take care of any issue I have. She never makes me feel like I am just a pain in the butt. And she always calls me back in a timely manner and does it with respect. Truthfully I would not of stayed this long with this Clinic if it was not for Teddy. If I need pre auth for a med she gets it done that day. If you have questions of any kind about any of your care she will take the time to explain to me what I am suppose to do. It is so important to have faith in your doctor or even the other people in the office which I have issues with some of the rules this Clinic has but Teddy will listen to me and explain there side and why some things are the way they are. Erin is a person in this office that always treats me with respect. So if you want someone to help you with your special needs talk to Teddy if she does not have the answers she will ask someone and will always get back to me either the answers or needs and never makes me or my husband feel like we just want a pain. Believe me I have dealt with many departments in this Clinic and now I start with Teddy she is a big asset to this Clinic. Thank you so much for taking care of our needs. And this is the reason we stay at this Clinic. Just so you know that is why I gave this Clinic 3 stars. And I do not always get my way but I always get the truth and the respect and understanding of why things are the way they are. And now after months I feel I have a little better understanding of my PA. Sorry for rambling on I just want to make it clear if not for Teddy I would of left awhile ago. I want to thank Teddy for everything.

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