Dr. Jim Kelly Dentistry in Phoenix, Arizona

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• Quinn Ledbetter

  Posted Aug, 26 2019

  I am sure Dr. Kelly is a great Dentist. However I was not satisfied with the work I had done. I went in to find out if I was a candidate for Invisalign, and ended up having two fillings done in his office (one that I personally did not think was necessary). The filling that I did not think was necessary was not done properly. My dental floss was getting shredded by the composite between my teeth. I went in for an adjustment and what I disliked about my experience; was that the Dentist who initially worked on my tooth, did not make the correction/adjustment instead he gave it to his colleague to do. I had to come back a second time after the filling was done and she (not the Dentist) adjusted me yet again (two different days back to back) after spending over an hour in her chair, Dr. Kelly came in to see if he could find where my tooth needed adjusting. After I left his office I realized that the contact between the front and the back of my tooth that she worked on was completely gone, only now to discover that food is getting packed up in there and if I eat anything that is solid it sends a sharp shooting pain indicating that the nerve is exposed or it not properly filled. I went to my regular dentist and he confirmed the removal of the contact between the front and the back of my tooth. I received a call from the Dentist office, following up on my decision to move forward with the Clear Correct Invisalign's that we had discussed and I explained my reason for not moving forward with the procedure. I was not even offered the opportunity to come in and correct the procedure that I had paid for in FULL to have redone properly. I now have a sensitive tooth, the feels like it has a hole in the front and the back of where there should be contact between the teeth. So now I am at a risk for tooth decay if I don’t keep it clean. I will not be going back.

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